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Field notes on AI automation

What actually works when you put AI into a running business — written from deployed projects.

5 Business Processes You Should Automate First

Not every task deserves automation. Here is the scoring method we use to pick the first five — and exactly how each one is built.

Voice agents are not IVR menus. Here is what changed technically, what a call actually costs, and when a phone bot pays for itself.

Pricing models, self-hosting, payment access, data control and maintenance cost — an honest comparison for local teams.

A full walkthrough of the n8n pipeline, the parsing logic, the reconciliation rules and the GPT agent that answers questions by voice.

Grounding, retrieval and refusal rules — the three things that separate an impressive demo from a bot you can put in front of customers.

Punctuation, number formatting, and pacing tricks that fix 80% of robotic voice output without changing the model.

A free 30-minute consultation. No slides, no jargon — just a map of what to automate first.