Same systems, different industries
We work with international teams across five verticals. Below is the pattern we see in each one, and the system we build to fix it.
Real Estate
The common problem
Enquiries arrive at all hours across portals, WhatsApp and phone. Agents are out on viewings, so the fastest responder wins the lead — and it is rarely the busiest agency.
How NORA solves it
A multilingual voice agent answers every call on the first ring, qualifies budget, area and timeline, books viewings straight into the agent's calendar and pushes the lead into the CRM with a full transcript.
Typical outcomes
- 24/7 lead capture
- Viewings booked automatically
- Every call logged in the CRM
Healthcare & Clinics
The common problem
Reception is buried in repetitive calls — appointments, reschedules, opening hours, preparation instructions — while patients standing at the desk wait.
How NORA solves it
An AI receptionist handles routine calls and messages, books, reschedules and cancels in the practice system, sends reminders, and escalates anything clinical to a human immediately.
Typical outcomes
- Zero missed calls
- Fewer no-shows via reminders
- Staff freed for in-person care
Financial & Accounting
The common problem
Transactions, receipts and bank notifications live in five places. Someone re-types them into a ledger every week, and the errors only surface at month end.
How NORA solves it
An automated pipeline parses bank notifications and receipts, categorises each transaction, writes it to the ledger and flags anything unusual for human review — continuously, not monthly.
Typical outcomes
- Hours of manual entry removed
- Real-time books
- Anomalies flagged, not discovered late
Logistics & Operations
The common problem
Order status, delivery windows and stock questions flood the same inbox every day, and operations staff answer the same five questions instead of solving exceptions.
How NORA solves it
A grounded assistant on WhatsApp and the website answers status and availability questions from live data, and n8n workflows route real exceptions to the right person with full context.
Typical outcomes
- Most routine queries deflected
- Faster answers for customers
- Humans handle exceptions only
Software & SaaS
The common problem
Small product teams lose days to glue work: onboarding emails, trial follow-ups, support triage, internal reporting — all technically simple, all unbuilt.
How NORA solves it
We ship the glue: automated onboarding and lifecycle flows, AI triage on inbound support, internal dashboards and reports, plus AI features integrated directly into the product where they earn their keep.
Typical outcomes
- Faster onboarding
- Support triaged automatically
- Engineering time back on product
Let's find the 20 hours a week your business is losing.
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